PRIVACY POLICY
BiGiHosting.com ("BiGiHosting")
demonstrates its commitment to our customers' privacy by providing this
statement. We will do everything in our power to ensure your right to privacy.
We are committed to developing long lasting relationships that are built on
trust. BiGiHosting will never violate that trust.
BiGiHosting policies and
procedures for handling customer information have been created with the
understanding that Internet technologies are still evolving and that Internet
business methods are continuing to evolve to meet the needs and opportunities of
the changing technologies. As a result, BiGiHosting's policies and procedures are
subject to change.
In the course of serving its customers, BiGiHosting
acquires, stores and transmits customer communications and information that
customers may regard as private or sensitive. Some of this information - such as
the customer's name, address, telephone number, and credit card data - is
provided to BiGiHosting by its customers in order to establish service. Other
information - such as the customer's account status, choice of services, and
customer logs - is created and maintained by BiGiHosting in the normal course of
providing service.
BiGiHosting also uses cookies, which are small pieces
of information that a web site can store in a designated file on a user's
computer for various reasons. For example, BiGiHosting uses cookies on the landing
pages of products sold online which record the customer information that is
required on the order form. This information is then forwarded to an internal
sales tracking database within BiGiHosting. In addition, BiGiHosting may store
customers' electronic mail and other communications as a necessary incident to
the transmission and delivery of those communications.
Data Security
BiGiHosting will protect the confidentiality of its customers'
information, account information and personal communications to the fullest
extent possible and consistent with the law and the legitimate interests of
BiGiHosting, its partners, its employees and other customers of BiGiHosting's
services. To protect the loss, misuse, and alteration of information that is
collected from customers, BiGiHosting has appropriate physical, electronic, and
managerial procedures in place.
How is customer information
used?
BiGiHosting may share customer information with selected partners,
for example, to provide customers with information about products which might be
of interest to the customer or to enable the customer to take advantage of
special partner programs. BiGiHosting may also use customer information to provide
its customers with system information or information about new or upgraded
products.
We may use third-party advertising companies to serve ads on
our behalf. In addition, BiGiHosting shares its web site usage information about
visitors to BiGiHosting's web sites with third-party advertising companies for the
purpose of targeting BiGiHosting's Internet banner advertisements on BiGiHosting's
sites and other sites. For this purpose, BiGiHosting and such companies may employ
cookies and action tags (also known as single pixel gifs or web beacons) to
measure advertising effectiveness. Any information that these third parties
collect via cookies and action tags is completely anonymous.
Opt Out
& Modifications
Customers may opt out of receiving notices of new
or upgraded products from BiGiHosting and BiGiHosting partners by contacting
BiGiHosting. However, customers may not opt out of receiving information from
BiGiHosting which is essential for maintaining or updating customers' accounts or
system information.
Domain name customers who have registered a domain
name with BiGiHosting and wish to change the Technical Contact from BiGiHosting
to another company, may send a request to support@BiGi.net. It is
important
to
note that customer domain name registration information is made publicly
available in the registry of domain names.
Disclosure of customer
information and communications
BiGiHosting will not otherwise disclose
its customers' personal and account information unless BiGiHosting has reason to
believe that disclosing such information is legal and necessary to identify,
make contact with, or bring legal action against someone who may be causing harm
or interfering with the rights or property of BiGiHosting, BiGiHosting's customers,
or others, or where BiGiHosting has a good faith belief that the law requires such
disclosure. BiGiHosting also will not, except for reasons stated below, disclose
to third parties the contents of any electronic mail or other electronic
communications that BiGiHosting stores or transmits for its customers. The
circumstances under which BiGiHosting will disclose such electronic customer
communications are when:
- It is necessary in order to provide service to the customer;
- It is necessary to protect the legitimate interests of BiGiHosting and its
customers;
- It is required to cooperate with interception orders, warrants, subpoenas,
or other legal process that BiGiHosting determines in its sole discretion to be
valid and enforceable; and
- It is necessary to provide to a law enforcement agency when the contents
are inadvertently obtained by BiGiHosting and appear to pertain to the
commission of a crime
BiGiHosting disclaims any intention to censor,
edit or engage in ongoing review or surveillance of communications stored on or
transmitted through its facilities by customers or others. BiGiHosting will,
however, review, delete or block access to communications that may harm
BiGiHosting, its customers or third parties. The grounds on which BiGiHosting may
take such action include, but are not limited to, actual or potential violations
of BiGiHosting's Terms of Service or Acceptable Use Policy.
Revised:
April 2005